The issue has been identified and a fix is being implemented.
Posted Oct 25, 2025 - 18:06 NZDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 25, 2025 - 18:05 NZDT
Investigating
The following online banking channels are unavailable:
- Internet Banking - Business Banking - BNZ app (iOS & Android) - BNZ Business app (iOS & Android) - Client Funds Service
The following BNZ Public APIs are impacted:
- All Bankfeeds, Open Banking and FX APIs (new connections/consents only) - Bulk Payment API processing may be delayed
We’re investigating the issue and will provide an update when we have more information.
Posted Oct 25, 2025 - 18:00 NZDT
This incident affected: Internet Banking, Business Banking, BNZ app (iOS & Android), BNZ Business app (iOS & Android), Client Fund Services and BNZ Public API status (BankFeeds API, Open Banking Payment Initiation API, Open Banking Account Information API, Foreign Exchange APIs, Bulk Payment API).