All Systems Operational

About This Site

We continuously monitor the status of BNZ’s services. If there are any interruptions in service or there’s a scheduled maintenance, a note will be posted here.

Internet Banking Operational
Business Banking Operational
BNZ app (iOS & Android) Operational
BNZ Business app (iOS & Android) Operational
Client Fund Services Operational
Contact Centre Operational
www.bnz.co.nz Operational
Bankfeeds File Transfer Operational
BNZ ATMs Operational
BNZ Public API status Operational
BankFeeds API Operational
Open Banking Payment Initiation API Operational
Open Banking Account Information API Operational
Foreign Exchange APIs Operational
Bulk Payment API Operational
Business Operational
Accepting card payments Operational
Settlement Operational
Cardholders Operational
Making card payments Operational
Payments Operational
Domestic payments Operational
International payments Operational
Processing payment files Operational
External payment APIs Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Nov 2, 2026

No incidents reported today.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

Resolved - This incident has been resolved.
Oct 29, 13:33 NZDT
Monitoring - Due to system maintenance, Documents services will be unavailable on Thursday, 29 Oct between 1:15pm and 2pm.

- BNZ Documents

Oct 29, 13:26 NZDT

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

Resolved - This incident has been resolved.
Oct 25, 12:13 NZDT
Update - We are continuing to investigate this issue.
Oct 24, 23:31 NZDT
Investigating - SWIFT is performing a Cold Start maintenance this weekend on Sunday 25th October.
The indication is this will be completed by 11:00am, so to give a buffer for any delays normal processing flows should be able to resume from noon (12:00pm NZDT).
The outage will delay domestic payments from one bank to another within the specific period. Payments between accounts held at BNZ are unaffected.

Oct 23, 14:47 NZDT

Oct 24, 2026

Oct 23, 2026

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.