ATMs

Incident Report for BNZ Internet Banking

Investigating

We're currently experiencing intermittent issues with deposits at BNZ ATMs. If money deposited at the ATM has not appeared in your account as expected, please make a claim via our disputed deposit process.

On the BNZ website, search "Disputing a Smart ATM deposit"
https://www.bnz.co.nz/support/everyday-accounts/deposits/disputing-a-smart-atm-deposit
Posted Sep 12, 2025 - 11:46 NZST
This incident affects: BNZ ATMs.
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