All Systems Operational

About This Site

We continuously monitor the status of BNZ’s services. If there are any interruptions in service or there’s a scheduled maintenance, a note will be posted here.

Internet Banking Operational
Business Banking Operational
BNZ app (iOS & Android) Operational
BNZ Business app (iOS & Android) Operational
Client Fund Services Operational
www.bnz.co.nz Operational
Bankfeeds File Transfer Operational
BNZ ATMs Operational
BNZ Public API status Operational
BankFeeds API Operational
Open Banking Payment Initiation API Operational
Open Banking Account Information API Operational
Foreign Exchange APIs Operational
Bulk Payment API Operational
Business Operational
Accepting card payments Operational
Settlement Operational
Cardholders Operational
Making card payments Operational
Payments Operational
Domestic payments Operational
International payments Operational
Processing payment files Operational
External payment APIs Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Oct 27, 2025

No incidents reported today.

Oct 26, 2025

No incidents reported.

Oct 25, 2025
Online banking unavailable
Resolved - This incident has been resolved.
Oct 25, 18:18 NZDT
Identified - The issue has been identified and a fix is being implemented.
Oct 25, 18:06 NZDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 25, 18:05 NZDT
Investigating - The following online banking channels are unavailable:

- Internet Banking
- Business Banking
- BNZ app (iOS & Android)
- BNZ Business app (iOS & Android)
- Client Funds Service 


The following BNZ Public APIs are impacted:

- All Bankfeeds, Open Banking and FX APIs (new connections/consents only)
- Bulk Payment API processing may be delayed


We’re investigating the issue and will provide an update when we have more information.
Oct 25, 18:00 NZDT
Oct 24, 2025
Planned service outage: Online banking
Completed - The scheduled maintenance has been completed.
Oct 24, 02:00 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 24, 01:00 NZDT
Scheduled - Due to systems maintenance, Online banking services will be unavailable on Friday 24 October, between 1am and 2am.
Oct 23, 14:46 NZDT
Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025

No incidents reported.

Oct 19, 2025
SWIFT Maintenance
Completed - The scheduled maintenance has been completed.
Oct 19, 17:30 NZDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 23:30 NZDT
Scheduled - SWIFT is performing a Cold Start Maintenance this weekend between Saturday 18th October 11:30pm until Sunday 19th October 5:30pm.

This will delay Domestic Payments from one bank to another within the specific period. Payments between accounts held at BNZ are unaffected.
Oct 17, 15:35 NZDT
Oct 18, 2025
Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025
Issues with CARL products
Resolved - Customers can now view CARL account details in IB4B. Thank you for your patience.
Oct 14, 09:06 NZDT
Update - We are continuing to investigate this issue.
Oct 13, 13:31 NZDT
Investigating - We are currently experiencing issues with attempts to change CARL products within IB4B. We are working to remediate this issue, however, in the meantime please contact BNZ 0800 275 269 and our staff will be able to make changes on your behalf.
Oct 13, 13:31 NZDT
Oct 13, 2025
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